key features
live asset performance monitoring
Monitor assets with live data and analytical dashboards to ensure operations remain within expected parameters.
external condition modelling
Execute scenario runs for supply/generation and weather conditions across the asset base to inform preparatory measures and detect issues before they arise.
AI-enhanced asset documentation
Access asset documentation and maintenance records through a logically organised 3D model of your asset or site, and use AI to get instant answers without searching through manuals.
automated alerting tailor-made for your assets
Prevent operational disruptions with 24/7 automated monitoring. Visual and sound alerts based on live situations and simulated forward-looking scenarios ensure engineering awareness and response.
use cases
critical system monitoring
Dedicated hotline for urgent issues
Always available
incident management
Tracked support tickets with SLA
< 1 hour response
preventive maintenance
Physical presence when needed
Within 4 hours
technical capabilities
Enriched digital twin
Access the right information for every asset component right away via a digital twin of your network or site, even in the field on portable devices, making maintenance secure and efficient.
Enriched digital twin
Access the right information for every asset component right away via a digital twin of your network or site, even in the field on portable devices, making maintenance secure and efficient.
Asset live data and system integration
The platform provides a unified view of your assets and operational systems, integrating all supplier and protection system data.
External condition simulations and modelling
Our system simulates how external conditions, such as supply, demand, or weather, impact your assets. By predicting effects using live data and simulated scenarios, it helps you anticipate challenges and optimise performance.
Cyber security for safe workflows
The platforms are compliant with all relevant cyber security regulations within the energy sector, such as NIS, NIS2, and critical network protection acts, come naturally with top-level intrusion detection protections, and live system integrity monitoring at all topology levels.
One login, maximum control
Single Sign-On (SSO) integration allows seamless alignment with your organisation’s access and login and security standards. The platform builds on your existing user management, ensuring a consistent authentication experience and centralized control.
In and outside system alerting
24/7 automated monitoring of all relevant system and asset conditions capable of triggering alerts and warning notifications on monitoring screens and via email/sms to all relevant stakeholders not logged in to the system environment.
service level commitments
99.99%
Uptime SLA
< 2min
Avg Response Time
24/7
Expert Availability
multi-channel support
24/7 Phone Support
Dedicated hotline for urgent issues
Always available
Email & Ticketing
Tracked support tickets with SLA
< 1 hour response
Remote Assistance
Direct system access for troubleshooting
On-demand
expert operations team
Our team brings decades of combined experience in energy operations
- Certified energy market professionals
- Deep knowledge of grid operations
- Multi-lingual support teams
- Continuous training and certification
- Certified energy market professionals
- Deep knowledge of grid operations
- Multi-lingual support teams
- Continuous training and certification
trusted by leading organisations
incident response process
01detection
Automated monitoring detects anomaly or manual report received
< 30s
02triage
Severity assessment and initial diagnosis by operations team
< 2 min
03response
Immediate action taken to stabilize and mitigate impact
< 5 min
04resolution
Root cause identified and permanent fix implemented
varies
05review
Post-mortem analysis and preventive measures documented
24 hours
never worry about downtime again
Let our expert team handle your operations so you can focus on your business.